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Terms and Conditions

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Private Sessions

Bookings are not refundable but open to rescheduling up to 72 hours prior the scheduled appointment or event date. You can reschedule your appointment anytime through the Private Bookings Dashboard.

For online private session bookings – we recommend you enter the Zoom waiting room 5 minutes prior to your booking time. We appreciate you to be on time so we can serve you. If you fail to connect within 15 minutes after the scheduled zoom time, your session will be considered automatically cancelled and no refund will apply.

Memberships

Memberships are either monthly ongoing subscriptions (automatically recurring & billed) with ‘membership content’ through the website being accessible only while you are a current ‘active’ member; or, are individual workshop purchases with lifetime access. For both membership types, an active internet connection with good signal is required in order to access the website, the membership portal and the recorded workshop videos. All membership contents are accessible only with a current valid membership and dependent on decent internet connection each time you would like to view.

For monthly ongoing subscriptions for the all-inclusive membership, you can review & manage your subscription on the website anytime, by going to PERSONAL DASHBOARD > MY SYSTEMIC MEMBERSHIP. If you would like to cancel your membership at anytime in the future, we’d be sad to see you go and love to know how to improve the experience for members, but is your responsibility to cancel in advance through the website using your login to the website.

Legal Medical Disclaimer

Our services are not including, and are not a substitute for medical, mental health, or religious advice.

Our therapists/practitioners are not, nor are we holding ourselves out to be a doctor/physician or any other medical professional (“Medical Provider”), psychiatrist, psychologist, registered therapist, counselor or social worker (“Mental Health Provider”), or member of the clergy. As systemic therapists, we are not providing health care, medical or nutritional therapy services, or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition. The information provided through this website or in person on any aspect of your life is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. You agree and acknowledge that we are not providing medical advice, mental health advice or religious advice in any way. Always seek the advice of your own Medical Provider or Mental Health Provider regarding any questions or concerns you have about your specific health or any medications, herbs or supplements you currently taking and before implementing any recommendation or suggestions received from a private session or this website. Do not disregard medical advice or delay seeking medical advice because of information you have read or listen on this website. Do not start or stop taking any medications without speaking to your own Medical Provider or Mental Health Provider. If you have suspect that you have a medical or mental health problem, contact your own Medical Provider or Mental Health Provider promptly.

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